3.02.2027
Description - EN
How do services shape our everyday lives—and how can they be designed to create meaningful experiences? In this online seminar, you will explore the theory and practice of service design, gaining an engaging introduction to one of the fastest-growing fields in design research. Together, we will explore the origins and evolution of service design, uncover its key concepts and methods, and learn how service designers address complex challenges through human-centred approaches.
From A for Archetype to B for Backstage and C for Channel, this seminar takes you on a journey through the alphabet of service design. Each session introduces a key concept, theory, or method, helping you build a deeper understanding of how services are researched, designed, and transformed. Through discussions, examples, and practical insights, you will discover the ideas and approaches that shape the work of service designers.
The seminar is delivered online in English. No prior knowledge is required.
Beschreibung - DE
How do services shape our everyday lives—and how can they be designed to create meaningful experiences? In this online seminar, you will explore the theory and practice of service design, gaining an engaging introduction to one of the fastest-growing fields in design research. Together, we will explore the origins and evolution of service design, uncover its key concepts and methods, and learn how service designers address complex challenges through human-centred approaches.
From A for Archetype to B for Backstage and C for Channel, this seminar takes you on a journey through the alphabet of service design. Each session introduces a key concept, theory, or method, helping you build a deeper understanding of how services are researched, designed, and transformed. Through discussions, examples, and practical insights, you will discover the ideas and approaches that shape the work of service designers.
The seminar is delivered online in English. No prior knowledge is required.
3.02.2027